Research Development Manufacturing Operations Maintenance Management
CRM PERFORMANCES ACCENTED WITH THE IMPLEMENTATION OF E-COMMERCE TECHNOLOGY
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Abstract

Anywhere you live, you must have heard for e-commerce in last few years, because there are a lot of e-mails with a many advertisements with e-commerce purchasing. Maybe, you do not know exactly what e-commerce means. In my country, for sure, there are many persons that do not even heard about that opportunity for our economy, which Internet established as a part of business innovation. Because of that this paper is talking about e-commerce and datebases in details, as well as how it affect on the Customer Relationship Management


 

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DOI: 10.5937/jaes11-4008

References

Aleksić-Marić, V., Stojanović, D. (2007): Rješavanje sigurnosnih rizika u elektronskom poslovanju i informaciona ekonomija, Journal of Applied Engineering Science (Istraživanja i projektovanja za privredu), No. 16, pp. 53-61

Gary P. Schneider, 2006, Electronic Commerce, Sixth Annual Edition, Course Technology, Canada, page 185

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