Research of service quality of hotels in Belgrade by analysis of guest reviews on Facebook

ISTRAŽIVANJE KVALITETA USLUGE U HOTELIMA U BEOGRADU ANALIZOM RECENZIJA GOSTIJU NA FEJSBUKU

Nataša Savović

University of Novi Sad, Faculty of Science, Department of Geography, Tourism and Hotel Management

Ivana Blešić

University of Novi Sad, Faculty of Science, Department of Geography, Tourism and Hotel Management

Jelena Tepavčević

2023-12-30

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