Vol. 9 No. 1 (2014): Serbian Journal of Management

New Members of Editorial Board

Zahid Mahmood

1-6

New Member of Editorial Board

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Renata Stasiak Betlejewska

7-11

New Member of Editorial Board

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Ladislav Mura

13-14

New Member of Editorial Board

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Original Scientific Paper

Marija Savic, Predrag Djordjevic, Djordje Nikolic, Ivan Mihajlovic, Zivan Zivkovic

15-30

Modeling the influence of EFQM criteria on employees satisfaction and loyalty in transition economy: the study of banking sector in Serbia

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Marios Tsakas, Maria Katharaki

31-43

Impact of environmental factors on the efficiency of tax organizations

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Agneš Slavić, Nemanja Berber, Bojan Leković

45-58

Performance management in international human resource management

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Hilal Yildiz, Durmus Çagri Yildirim

59-70

An empirical study on fiscal sustainability in Eurozone

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Satya Narayan Mahapatra

71-89

An Empirical Analysis of Cause of Consumer Dissatisfaction and the Reasons Why Consumers Enduring Dissatisfaction

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Rajeev Kumar Panda, Ram Koteswara Rao Kondasani

91-103

Assessing customers' perceived service quality in private sector banks in India

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Thaddeus Oforegbunam Ebiringa, Kule Lasis

105-119

Offshoring for sustainable value management

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Professional Paper

Christian Hinsch, Felix Wächter

121-130

Why we need 100 percent renewable energies: A plea for the Energiewende

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Review

Jan Kalina

131-144

On robust information extraction from high-dimensional data

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